Confirmed Shift Report - Shifton Help

Track which employees have confirmed or not confirmed their upcoming shifts.

What Is This?

The Confirmed Shift report shows the confirmation status of scheduled shifts. When Shifton requires employees to confirm their shifts before working them, this report gives managers a clear view of who has confirmed and who has not. This helps with last-minute staffing decisions and ensures adequate coverage.

Prerequisites

#	Prerequisite	Details
1	Shift confirmation enabled	The shift confirmation feature must be active in your company settings.
2	Published schedules	Shifts must be published for employees to confirm them.
3	Manager, Admin, or Owner role	Full access requires elevated permissions.

Step-by-Step Instructions

Accessing the Report

Step	Action	Expected Result
1	Navigate to Reports from the left sidebar.	The Reports page opens.
2	Select Confirmed Shift from the report list.	The report loads with filters and data table.

Applying Filters

Filter	Type	Description
Projects	Multi-select	Filter by one or more projects.
Date range	Date picker	Select the period to check confirmation statuses.
Filter by status	Dropdown	Options: All, Confirmed, Unconfirmed.

Step	Action	Expected Result
1	Set the date range, project, and status filter.	Filters are configured.
2	Click Apply Filter.	The table updates to show matching shifts.

Reading the Report Table

Column	Description
Username	The employee’s name.
Shift time	The scheduled date and time of the shift.
Statuses	An icon indicating whether the shift is confirmed or unconfirmed.

Access Permissions

Role	View Report	Export Report	See All Shifts
Employee	Own data only	No	No
Manager	All	Yes	Yes
Admin	All	Yes	Yes
Owner	All	Yes	Yes

FAQ

Q1: How do I see only unconfirmed shifts?
Set the Filter by status dropdown to Unconfirmed and click Apply Filter. The table will show only shifts that have not been confirmed.

Q2: What does the status icon mean?
A checkmark or green icon typically indicates a confirmed shift, while a different icon (e.g., clock, X, or gray) indicates an unconfirmed shift. The exact icons may vary.

Q3: Can employees confirm shifts from this report?
No. Employees confirm shifts from their schedule view or the Shifton mobile app. This report is read-only.

Q4: What happens if an employee does not confirm a shift?
The shift remains on the schedule but is flagged as unconfirmed. Managers can take appropriate action, such as contacting the employee or finding a replacement.

Possible Issues and Solutions

Issue	Possible Cause	Solution
Report shows no shifts	No shifts exist in the selected date range, or shift confirmation is not enabled.	Broaden the date range or enable shift confirmation in company settings.
All shifts show as unconfirmed	Employees may not have been notified about the confirmation requirement.	Verify that shift confirmation notifications are enabled and that employees know how to confirm.
Status icons are not displaying	Browser rendering issue.	Try refreshing the page or using a different browser.
Cannot filter by specific project	Projects filter is not populated.	Verify that projects exist and you have access to them.
Confirmed shifts are not updating	There may be a delay between confirmation and report refresh.	Refresh the page or re-apply filters to get the latest data.