Custom Applications - Shifton Help

Build and manage your own applications that integrate with Shifton through the Applications tab.

What Is This?

The Applications tab on the Developer page lets you create custom applications that connect to the Shifton platform. These applications can read data from Shifton, perform actions, and extend the platform’s functionality to meet your specific business needs. Each application is listed in a management table where you can track its status, category, and approval state.

Prerequisites

Requirement	Details
Role	Owner
Knowledge	Familiarity with API development or access to a developer
API Access	Developer page access must be available for your account

Step-by-Step Instructions

Accessing the Applications Tab

From the left sidebar, click Integrations.

Navigate to the Developer page.

Click the Applications tab.

You will see the applications management table (or an empty state if no applications exist yet).

Creating a New Application

Click the “+ Add” button at the top of the Applications tab.

Fill in the application details:

Field	Description
App name	A descriptive name for your application
Logo	Upload an icon or logo for your app
Category	Select the category that best describes your app

Configure the application’s API permissions and settings as prompted.

Save the application.

The new application appears in the management table.

Understanding the Applications Table

The table displays the following columns for each application:

Column	Description
Logo	The application’s icon
App name	The name of the application
Category	The category assigned to the application
Is active	Whether the application is currently enabled
Approved	Whether the application has been approved for use
Updated At	The date and time of the last update
Actions	Edit, activate/deactivate, or delete the application

Managing an Application

In the Actions column, click the action menu for the application you want to manage.

Available actions include:

Action	Description
Edit	Modify the application name, logo, category, or settings
Activate/Deactivate	Toggle the application on or off
Delete	Permanently remove the application

After making changes, the Updated At column reflects the new timestamp.

Access Permissions

Role	View Applications	Create/Edit Applications	Delete Applications
Owner	Yes	Yes	Yes
	No	No	No
Manager	No	No	No
Employee	No	No	No

FAQ

Q: What does “Approved” mean in the applications table?
A: The Approved status indicates whether the application has been reviewed and approved for use. Newly created applications may need to go through an approval process before they can be fully activated.

Q: Can I share my custom application with other Shifton companies?
A: Custom applications are created for your company. For broader distribution, refer to Shifton’s developer documentation for any available publishing or marketplace options.

Q: Is there a limit to how many applications I can create?
A: There is generally no hard limit, but refer to the API documentation for any usage restrictions that may apply.

Q: What happens to data if I delete an application?
A: Deleting an application stops all its API access. Any data previously read or written through the app remains in Shifton, but the application can no longer interact with it.

Possible Issues and Solutions

Issue	Possible Cause	Solution
“+ Add” button not visible	Insufficient permissions	Ensure you have Owner role
Application stuck in “not approved”	Approval process has not been completed	Check the approval requirements in the developer documentation
Application not working after activation	API configuration is incomplete or incorrect	Review the application settings and API permissions
Cannot delete an application	Application may be in use or locked	Deactivate the application first, then try deleting
Logo not uploading	File format or size issue	Use a supported image format (PNG, JPG) and check the file size limit
Actions column shows no options	Browser rendering issue	Refresh the page or try a different browser