Employee Profile: Notifications

Learn how to configure which notifications an employee receives and through which channels.

What Is This?

The Notifications tab in an employee’s profile shows the notification settings for that employee. Only the employee themselves can change their notification preferences — Administrators and Managers can view these settings but cannot modify them for other employees.

Each employee can choose from four notification channels and enable or disable notifications for different event types.

Prerequisites

Before configuring notifications, make sure:

You are logged in as the employee (to configure your own notifications)
For email notifications: a valid email address is on file
For Telegram notifications: Telegram is connected to your account
For SMS notifications: a valid phone number is on file

Step-by-Step Instructions (Employee)

Step 1: Open Your Profile

Log in to Shifton, click on your profile icon (usually in the bottom left), and navigate to the Notifications tab or settings.

Step 2: Understand the Notification Channels

Notifications can be delivered through four channels, displayed as columns in the settings table:

Channel	Description
E-Mail	Notifications sent to the employee’s email address
Push	Push notifications sent to the employee’s browser or mobile device
Text/SMS	Text messages sent to the employee’s phone number
Telegram	Messages sent via the Telegram messaging app

Note about SMS: Text/SMS notifications may incur additional charges depending on your Shifton plan and the employee’s region. Review your plan details before enabling SMS notifications.

Step 3: Configure Notification Types

Each row in the table represents a different type of notification. Enable or disable each channel per notification type by toggling the corresponding checkbox.

Notification Type	Description	Available To
Newsletter	Company news and updates from Shifton	All employees
Swap/Drop Requests	Notifications when someone requests a shift swap or drop	All employees
Schedule Updates	Alerts when the schedule is changed or published	All employees
Password change	Confirmation when the employee’s password is changed	All employees
Late employees notification	Alert when an employee has not checked in on time	Managers only
Early departure notification	Alert when an employee checks out before their shift ends	Managers only
Employee leaving location	Alert when an employee leaves the work location during a shift	Managers only
Shift start/end	Reminders when a shift is about to start or has ended	All employees
Shift Reminders	Advance reminders before a shift begins. Configurable: set how many hours before the shift the reminder should be sent	All employees
Break reminder	Reminder to take a break during a shift. Configurable: set how many minutes before the break the reminder should be sent	All employees

Step 4: Configure Timed Reminders

For Shift Reminders and Break reminder, you can set the advance notice period:

Reminder Type	Configuration	Example
Shift Reminders	Number of hours before the shift starts	Set to 2 to get a reminder 2 hours before the shift
Break reminder	Number of minutes before the scheduled break	Set to 15 to get a reminder 15 minutes before break time

Step 5: Save Changes

After configuring the notification preferences, save the settings. Changes take effect immediately.

Access Permissions

Role	Can View Notifications Tab?	Can Edit Notification Settings?
Administrator	Yes (for viewing other employees’ settings)	No (can only view)
Manager	Limited (employees in their projects)	No (can only view)
Employee	Own notifications only	Yes (own only)

FAQ

Q: Can Administrators or Managers change notification preferences for employees?
A: No. Only the individual employee can change their own notification preferences. Administrators and Managers can view the settings but cannot modify them. If you need to change an employee’s notifications, you must contact them directly.

Q: What are the manager-only notifications?
A: Three notification types are available only to employees with a Manager role: “Late employees notification,” “Early departure notification,” and “Employee leaving location.” These help managers monitor attendance and location compliance in real time. Other employees do not see these options.

Q: Will SMS notifications cost extra?
A: SMS notifications may incur additional costs depending on your subscription plan and the recipient’s country. Check your Shifton plan details for SMS pricing information.

Q: How do I connect Telegram for notifications?
A: As an employee, you can connect your Telegram account through your Shifton profile settings. Once connected, Telegram becomes available as a notification channel in your preferences.

Q: How do I disable all notifications?
A: Log in to your profile and go to the Notifications tab. Uncheck all channels for all notification types. However, it is recommended to keep at least Schedule Updates enabled so you stay informed about your shifts.

Possible Issues and Solutions

Issue	Cause	Solution
I am not receiving email notifications	Email address is missing or incorrect in the profile	Log in to your profile and verify your email address in the General Information tab
Push notifications are not working	Browser or device notifications are not enabled	Allow push notifications in your browser or device settings
SMS notifications are not being delivered	Phone number is missing, or SMS is not included in the plan	Verify your phone number and check the subscription for SMS support
Telegram notifications are not working	Telegram account is not connected	Connect your Telegram account through your profile settings
Manager-only notifications are not visible in my preferences	You do not have a Manager role assigned in any project	Ask an Administrator to assign you a Manager role in the Projects tab
I cannot change an employee’s notification settings	Only the employee can change their own settings	Contact the employee directly and ask them to update their preferences
Shift reminders arrive too early or too late	The reminder time is not configured correctly	Adjust the hours/minutes setting for Shift Reminders or Break reminder in your preferences