Employee Working Hours - Shifton Help

Track actual vs. planned shift times, break durations, late arrivals, early departures, and absences for all employees.

What Is This?

The Employee Working Hours report is one of the most comprehensive reports in Shifton. It compares planned shift schedules against actual attendance data, giving managers a complete view of how employees’ real working hours align with the schedule. The report also captures break time, lateness, early departures, and absence hours, making it essential for payroll preparation and attendance auditing.

Prerequisites

#	Prerequisite	Details
1	Attendance module enabled	Actual shift times come from the Attendance module.
2	Published schedules	Planned times require published schedules.
3	Manager, Admin, or Owner role	Full access requires elevated permissions.

Step-by-Step Instructions

Accessing the Report

Step	Action	Expected Result
1	Navigate to Reports from the left sidebar.	The Reports page opens.
2	Select Employee Working Hours from the report list.	The report loads with filters and data table.

Applying Filters

Filter	Type	Description
Projects	Multi-select	Filter by one or more projects.
Date range	Date picker	Select start and end dates for the reporting period.
Show users	Dropdown	Options: All, New (recently added), Deleted (removed employees).
Planned	Toggle	Show or hide planned shift data alongside actual data.
Marks	Multi-select	Filter by custom marks/tags assigned to employees.
Position	Dropdown	Filter by employee position.

Step	Action	Expected Result
1	Configure your desired filters.	Filters are set.
2	Click Apply Filter.	The table updates with filtered data.

Reading the Report Table

Column	Description
Name	Employee’s full name.
Project	The project the shift belongs to.
Shift start	Actual time the employee started the shift.
Shift end	Actual time the employee ended the shift.
Shift duration	Total actual time worked (excluding breaks).
Break duration	Total break time taken during the shift.
Late hrs	Hours the employee arrived late compared to the planned start time.
Early leave hrs	Hours the employee left early compared to the planned end time.
Absence hrs	Hours the employee was absent (scheduled but did not show up).
Absence work hrs	Hours of planned work missed due to absence.

Access Permissions

Role	View Report	Export Report	See All Employees
Employee	Own data only	No	No
Manager	All	Yes	Yes
Admin	All	Yes	Yes
Owner	All	Yes	Yes

FAQ

Q1: What does the “Planned” toggle do?
When enabled, the report includes columns showing the planned (scheduled) shift start and end times alongside the actual times, making it easy to see discrepancies.

Q2: How is “Shift duration” calculated?
Shift duration is the total time between the actual shift start and end, minus any recorded break time.

Q3: What is the difference between “Absence hrs” and “Absence work hrs”?
Absence hrs is the total time the employee was absent. Absence work hrs refers specifically to planned working hours that were missed due to the absence.

Q4: Can I see data for deleted employees?
Yes. Set the Show users filter to Deleted to include employees who have been removed from the system.

Possible Issues and Solutions

Issue	Possible Cause	Solution
Actual shift times are missing	Employees did not use the Attendance module to clock in/out.	Ensure employees start and end shifts through the Attendance feature.
Late hours show 0 for everyone	Schedules were not published, so there is no planned time to compare against.	Publish schedules before shifts begin.
Break duration is blank	The Breaks module is not enabled or employees did not record breaks.	Enable the Breaks module and instruct employees to use the break feature.
Report loads slowly with many rows	Large date range or many employees.	Narrow the date range or filter by project/position to reduce the data set.
Planned columns are not visible	The “Planned” toggle is off.	Enable the Planned toggle in the filters.