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Geolocation map in the mobile app

The map shows where employees on shift are and how they moved around. It used to be available only in the browser — now it opens on the phone, which is exactly what a manager who is on the road himself needs.

The map works together with the Work location control module — the one that records movements during a shift. Do not confuse it with attendance: attendance only checks whether the employee is in place at the start and at the end of the shift and does not track a route.

→ the Scheduling group → Geolocation map.

Step-by-step instructions

What is on the screen

ElementWhat it does
MapEmployee markers and their routes
FiltersWho to show and for which period
Automatic updateThe map pulls in fresh coordinates by itself
UpdateRefresh the position manually
Recenter mapReturn the map to the centre if you dragged it aside with your finger

If there are no markers, the message Geolocation data is unavailable appears.

Filters

The filters decide the main thing — whether you are looking at the current position or at the movement history.

FilterWhat it sets
ProjectWhose movements to show — the employees of which project
PeriodThe period of the extract: From and To. Set a past date and you will see where the employee was back then
EmployeesA selection of specific people or All employees
Display modeShow the last point — only the latest marker, Route — the whole route for the selected period

At the bottom, Reset clears the selection and Apply filters applies it.

The Route mode is exactly the movement history: the system joins the markers of the period into a route.

Possible problems and solutions

ProblemCauseSolution
Geolocation data is unavailableNobody is on shift, or the selected period is emptyCheck whether there are started shifts and look at the period in the filters
The employee is on shift but is not on the mapThe permission on the phone was granted as “while using the app”The “always” mode is required — otherwise the system loses the position when the app is minimised
Only one icon is visible instead of a routeThe Show the last point mode is selectedSwitch Display mode to Route
The route breaks offDuring those intervals the app was closed without background accessCheck the permission on the employee’s phone
The position is out of dateAutomatic update is switched offTurn on Automatic update or tap Update
The section is missing from the menuYou signed in as an employee, or the module is not enabledThe map is visible to the manager, the administrator and the owner, provided the work location control module is enabled

Frequently asked questions (FAQ)

Question: Can I see where an employee was yesterday? Answer: Yes. In the filters set the period and switch Display modeRoute.

Question: Are employees who are not on shift visible? Answer: No. The position is transmitted only during a started shift.

Question: Is a separate module required? Answer: Yes, work location control. Without it the map stays empty.

Question: How does Show the last point differ from Route? Answer: The first shows the last known point, the second the whole path for the selected period.

Question: Why does one employee have a position and another does not? Answer: Most often it is the permission on the phone: “always” is required, not “while using the app”.

Question: Does the employee see that his position is being tracked? Answer: Yes. The phone asks for permission, and when the shift starts the app warns explicitly that background tracking will be turned on.