When I Am Available - Shifton Help

Set your preferred working times so managers can schedule you during the hours that work best for you.

What Is This?

The “When I Am Available” page allows you to define your availability windows — the days and times when you are able and willing to work. Managers who use the “By availability” schedule type can reference your availability when creating schedules, making it easier to assign shifts that fit your preferences. This is especially valuable in workplaces with flexible or rotating schedules.

Prerequisites

Requirement	Details
Account	Active Shifton employee account
Schedule type	“By availability” schedule type should be in use for this feature to have an effect on scheduling

Step-by-Step Instructions

Accessing Your Availability

From the left sidebar, click Availability ().

The availability calendar loads, showing a weekly view.

Setting Your Available Times

On the calendar, click on the day and time slot when you are available to work.

Drag to select a time range, or click and fill in the start and end times.

Field	Description
Day	The day of the week
Start time	When your availability begins
End time	When your availability ends

Repeat for each day you are available.

Save your changes.

Editing Existing Availability

Click on an existing availability block to select it.

Adjust the start or end time, or drag the block to a different time.

To remove an availability window, click on it and select Delete or clear the time slot.

Save your changes.

Tips for Setting Availability

Tip	Details
Be as accurate as possible	The more precisely you set your availability, the better your schedule will match your preferences
Update regularly	If your availability changes (for example, due to classes or other commitments), update it promptly
Cover enough hours	Ensure your availability covers enough hours to meet your minimum shift requirements

Access Permissions

Role	Set Own Availability	View Employee Availability
Owner	Yes	Yes
Administrator	Yes	Yes
Manager	Yes	Yes (assigned employees)
Employee	Yes	No (own only)

FAQ

Q: Does setting availability guarantee I will be scheduled during those times?
A: No, availability indicates when you can work, but the final schedule is created by your manager. They will try to match your availability when possible, but business needs may require adjustments.

Q: What happens if I do not set any availability?
A: If you leave your availability empty, your manager may not know when you prefer to work and might schedule you based on operational needs alone.

Q: Can my manager override my availability and schedule me during unavailable times?
A: Yes, managers have the final say on scheduling. However, they can see your availability and will typically try to respect it.

Q: How far in advance should I set my availability?
A: Set your availability as far in advance as you can. If your availability is the same every week, set it once and update only when changes occur.

Possible Issues and Solutions

Issue	Possible Cause	Solution
Availability page not accessible	Feature may not be enabled for your company	Ask your administrator if the availability feature is active
Changes not saving	Browser issue or network interruption	Refresh the page and try saving again; check your internet connection
Manager is not using my availability	Schedule is not set to “By availability” type	Ask your manager which schedule type is being used
Cannot select certain time slots	Time slots may be blocked by company settings	Check with your administrator for any availability restrictions
Availability looks wrong on the calendar	Time zone mismatch	Verify your time zone is set correctly in My Profile