My Profile - Shifton Help

Manage your personal information, contact details, and notification preferences from the My Profile page.

What Is This?

My Profile (/profile#general) is your personal settings page in Shifton. Here you can update your contact information, set notification preferences, and manage other personal account settings. This page is separate from any company-level settings and applies only to your individual account.

Prerequisites

Requirement	Details
Account	Active Shifton account

Step-by-Step Instructions

Accessing My Profile

Click on your name in the top-right corner of the screen.

Select “My profile” from the dropdown menu.

The My Profile page opens at the General tab.

Updating Personal Information

On the General tab, you will find your personal details:

Field	Description
First name	Your first name
Last name	Your last name
Email	Your email address (used for login and notifications)
Phone number	Your phone number
Time zone	Your local time zone (affects how times are displayed)
Language	Your preferred language for the Shifton interface

Update any fields as needed.

Click Save to apply your changes.

Configuring Notification Preferences

Navigate to the Notifications section of your profile.

Choose how you want to receive notifications:

Notification Channel	Description
Email	Receive notifications via email
Push	Receive push notifications (requires mobile app or browser permissions)
In-app	See notifications within the Shifton interface

Toggle individual notification types on or off based on your preferences.

Save your changes.

Uploading a Profile Photo

On the My Profile page, click the profile picture placeholder or the Change photo option.

Select an image from your device.

The photo is uploaded and displayed as your profile picture across Shifton.

Access Permissions

Role	Edit Own Profile	View Other Profiles
Owner	Yes	Yes (via employee management)
Administrator	Yes	Yes (via employee management)
Manager	Yes	Yes (assigned employees)
Employee	Yes	No

FAQ

Q: Does changing my email address affect my login?
A: Yes, your email is used for logging in. If you change it, use the new email the next time you sign in.

Q: Can my manager change my profile information?
A: Managers and administrators can update certain employee details through the employee management section, but your personal profile settings are primarily managed by you.

Q: What time zone should I set?
A: Set the time zone to your local time zone. This ensures that shift times, notifications, and other time-sensitive information display correctly for you.

Q: How do I change the interface language?
A: On the General tab, find the Language field and select your preferred language from the dropdown. Save your changes and the interface will switch to the selected language.

Possible Issues and Solutions

Issue	Possible Cause	Solution
Cannot save profile changes	Required field is empty or invalid	Check all fields for errors and fill in required information
Profile photo not uploading	Image file too large or unsupported format	Use a JPG or PNG file under the size limit
Notifications not arriving	Notification channels are turned off	Check your notification preferences and enable the desired channels
Time displays are incorrect	Wrong time zone set in profile	Update your time zone to match your current location
Cannot access My Profile	Session expired	Log out and log back in