Shift Creation Request - Shifton Help

Employees can request to create their own shifts, allowing them to propose work times that suit their availability.

What Is This?

The shift creation request feature lets employees propose new shifts for themselves directly from the schedule. Instead of waiting for a manager to build every shift, employees can suggest when they would like to work. The request goes through an approval process, and once approved, the shift is added to the schedule. This is especially useful in flexible work environments where employees have variable availability.

Prerequisites

Requirement	Details
Module	Schedules module must be active
Setting	“Allow employees to create their own shifts” must be enabled in schedule settings
Schedule	Employee must be assigned to the schedule

Step-by-Step Instructions

Enabling Shift Creation Requests (Manager/Admin)

Navigate to Schedules from the left sidebar.

Open the schedule you want to configure and click Settings (gear icon).

Locate the “Allow employees to create their own shifts” option.

Enable the toggle.

Save the settings.

Submitting a Shift Creation Request (Employee)

Open your schedule view.

Click on the date/time slot where you would like to create a shift.

Select “Request new shift” from the available options.

Fill in the shift details:

Field	Description
Date	The date for the proposed shift
Start Time	When the shift should begin
End Time	When the shift should end
Position	Your position for this shift (if applicable)
Comment	Optional note explaining the request

Click Submit to send the request for approval.

Approving a Shift Creation Request (Manager)

Navigate to the Dashboard or the Requests section.

Locate the pending shift creation request.

Review the proposed shift details (date, time, employee, position).

Click Approve to add the shift to the schedule, or Reject to deny the request.

The employee is notified of the decision.

Access Permissions

Role	Enable Setting	Request Shift Creation	Approve/Reject
Owner	Yes	Yes	Yes
Administrator	Yes	Yes	Yes
Manager	Yes (assigned schedules)	Yes	Yes (assigned schedules)
Employee	No	Yes (when enabled)	No

FAQ

Q: Can employees create shifts for any date?
A: Employees can only request shifts within the active schedule period. They cannot create shifts for dates outside the schedule’s date range.

Q: Is there a limit to how many shift creation requests an employee can submit?
A: There is no built-in limit. However, managers can reject requests that exceed staffing needs or conflict with existing schedules.

Q: What happens if the requested shift overlaps with another shift?
A: The system will flag the conflict. The manager can decide whether to approve the overlapping shift or reject it.

Q: Can I edit a shift creation request after submitting it?
A: You would need to cancel the original request and submit a new one with the updated details.

Possible Issues and Solutions

Issue	Possible Cause	Solution
“Request new shift” option not available	Feature disabled in schedule settings	Enable “Allow employees to create their own shifts” in schedule settings
Request was rejected without explanation	Manager decided the shift was not needed	Ask your manager for feedback and adjust your request
Shift not appearing after approval	Page not refreshed	Refresh the schedule page to see the newly created shift
Cannot select a date	Date is outside the schedule period	Verify the active schedule period with your manager
Conflict warning on submission	Proposed time overlaps with another shift	Adjust the start or end time to avoid the overlap