Start free
Schedule demo
Shift Schedule Time Tracking Time Off Management Task Management Team Management Payroll Management Work Location Activity Access Anywhere
Airlines Bank Beauty salon, SPA Call center Dental Practice Restaurant Hotel Construction Cleaning Security Service
Blog How it works Comparisons Enterprise Small Business About Us FAQ Reviews Contacts
Pricing
Start free Schedule demo Log in
Choose language
English Español Português Deutsch Français Italiano 日本語 中文 हिन्दी עברית العربية 한국어 Nederlands Polski Türkçe Українська Русский Magyar Română Български Čeština Ελληνικά Svenska Dansk Norsk Suomi Bahasa Indonesia Tiếng Việt Tagalog ไทย Latviešu Lietuvių Eesti Slovenčina Slovenščina Hrvatski Македонски Қазақша Azərbaycan Afrikaans বাংলা

Shift Requests on Mobile

Gary Leman

The Shifton mobile app lets you submit all types of shift requests — swap, transfer, open shifts, and more — without needing the web version.

Step-by-Step Instructions

Accessing Requests

1
Open the Shifton app.
2
Tap the Requests icon in the bottom navigation bar.
3
Tap + or New Request.
4
Select the request type.

Available Request Types

TypeWhat It Does
Shift SwapExchange your shift with a colleague
Send to Open ListMove your shift to the open list
Take from Open ListClaim a shift from the open list
Drop ShiftGive up your shift
Create ShiftRequest a new shift
Create BreakRequest a break during your shift

Available types depend on which features are enabled in your company’s schedule settings.

Submitting a Request

1
Select the request type.
2
Fill in the required fields (shift, colleague, comment — depending on the type).
3
Tap Submit or Send.
4
The request appears in the list with status Pending.

Checking Request Status

StatusMeaning
PendingWaiting for review or colleague response
ApprovedApproved, schedule updated
RejectedDeclined
CanceledYou canceled the request

Responding to Incoming Requests

1
When a colleague sends a swap request, you receive a notification.
2
Tap the notification or go to the Requests section.
3
Tap Accept or Decline.

Details on Each Request Type

Related Articles

FAQ

Q: Can I have multiple pending requests at the same time?
A: Yes. However, conflicting requests (e.g., two swaps for the same shift) may result in one being rejected.

Q: Can I cancel a request after submitting it?
A: If the request is in Pending status, you can usually cancel it in the Requests section. After approval, contact your manager.

Q: Why do I only see some request types?
A: Available types depend on which features are enabled in your company’s schedule settings.

Q: Do I get a notification when a request is approved or rejected?
A: Yes. You receive a push notification and an in-app notification when the status changes.

Q: Can I save a draft request and submit it later?
A: No. The request is sent immediately after tapping Submit — drafts are not supported.

Q: Can I submit a request for a past shift?
A: No. Creation, swap, and transfer requests apply only to future shifts.

Q: Can I filter requests by type in the mobile app?
A: Yes. Requests are divided into tabs by type — Time Off, Shift Requests, and others.