Shift Split - Shifton Help

Employees can request to split a single shift into two separate shifts, allowing for a gap in the middle of their workday.

What Is This?

The shift split feature allows an employee to divide one continuous shift into two shorter shifts with a gap between them. For example, an 8-hour shift from 8:00 to 16:00 could be split into two 4-hour shifts: 8:00-12:00 and 14:00-18:00. This is helpful for employees who need time off in the middle of their workday for personal appointments or other obligations, while still completing their scheduled hours.

Prerequisites

Requirement	Details
Module	Schedules module must be active
Setting	“Allow employees to split shifts” must be enabled in schedule settings
Shift	The employee must have a published shift to split

Step-by-Step Instructions

Enabling Shift Splitting (Manager/Admin)

Navigate to Schedules from the left sidebar.

Open the schedule and click Settings (gear icon).

Find the “Allow employees to split shifts” option.

Enable the toggle.

Save the settings.

Requesting a Shift Split (Employee)

Open your schedule and click on the shift you want to split.

Select “Split shift” from the available actions.

Define the two resulting shifts:

Field	Description
First Shift Start	Start time of the first portion
First Shift End	End time of the first portion
Second Shift Start	Start time of the second portion
Second Shift End	End time of the second portion

Add an optional comment explaining why you need to split the shift.

Click Submit to send the request.

Approving a Shift Split (Manager)

Navigate to the Requests section or the Dashboard.

Locate the pending shift split request.

Review the original shift and the proposed two-part split.

Verify that the total hours and coverage are acceptable.

Click Approve to split the shift, or Reject to deny the request.

The employee is notified, and the schedule is updated.

Access Permissions

Role	Enable Setting	Request Shift Split	Approve/Reject
Owner	Yes	Yes	Yes
Administrator	Yes	Yes	Yes
Manager	Yes (assigned schedules)	Yes	Yes (assigned schedules)
Employee	No	Yes (when enabled)	No

FAQ

Q: Does splitting a shift change my total scheduled hours?
A: That depends on how you define the split. The combined hours of both resulting shifts may be more, less, or equal to the original depending on the times you choose. Your manager will review the total hours before approving.

Q: Can I split a shift into more than two parts?
A: No, a single split request divides one shift into exactly two shifts. If you need more segments, you would need to submit additional split requests after the first is approved.

Q: What happens to breaks assigned to the original shift?
A: Breaks from the original shift may need to be reassigned or adjusted by your manager after the split is approved. Discuss this with your manager if your shift includes breaks.

Q: Can I undo a shift split after it is approved?
A: Once approved, the split creates two separate shifts. To reverse it, your manager would need to manually delete the two shifts and create a new single shift.

Possible Issues and Solutions

Issue	Possible Cause	Solution
“Split shift” option not available	Feature disabled in schedule settings	Enable “Allow employees to split shifts” in schedule settings
Request rejected by manager	The split may create a coverage gap	Adjust the proposed times and resubmit, or discuss with your manager
Only one shift appears after approval	Page not refreshed	Refresh the schedule page to see both resulting shifts
Time fields do not allow entry	Times may be outside the original shift boundaries	Ensure the proposed times fall within or near the original shift window
Breaks missing from split shifts	Breaks were not automatically reassigned	Ask your manager to re-add breaks to the new shift segments