Item Transfers in the Inventory Module

The transfer function is used to move tools, items, and materials between facilities and technicians.
The detailed process of creating a transfer is described in the article “Facility Inventory Overview in the Inventory Module.”

The “Transfers” section allows you to view all created, confirmed, declined, and cancelled transfers and track their status in real time.

How to Open the Transfers Section

In the side menu, select “Transfers.”

The page displays all item movement operations, grouped by status.

Transfer Status Types

The system uses four main transfer statuses.

Pending Transfers

These are transfers that have been created but not yet confirmed by the recipient
(either a facility or a technician).

A transfer remains in Pending status until it is confirmed or declined.

Confirmed Transfers

This list contains all transfers that were successfully accepted by the recipient.

After confirmation, item quantities are updated automatically.

Declined Transfers

These are transfers that were declined by the receiving side.
Declined transfers do not affect item quantities.

Cancelled Transfers

This category includes transfers that were cancelled by the sender before confirmation.

Cancelled transfers do not change inventory levels.

My Transfers Page

In addition to the general Transfers section, the system includes a dedicated “My Transfers” page.

This page displays only the transfers that were created by the currently logged-in user.
All transfers on this page are shown with the same four statuses:

Pending

Confirmed

Declined

Cancelled

This allows each user to quickly track only their own transfer operations without viewing transfers created by other team members.

Frequently Asked Questions (FAQ)

What is an item transfer in the Inventory module?

An item transfer is a record of moving tools, items, or materials between facilities or technicians within the Inventory module. You can view and manage these operations in the Transfers section.

Where do I find the Transfers section?

In the side menu, select “Transfers.” This page shows all inventory movement operations grouped by status.

What are the main transfer statuses?

The system uses four main statuses for transfers:

Pending — created but not confirmed by the recipient.

Confirmed — accepted and applied, inventory quantities updated.

Declined — rejected by the recipient, no quantity changes.

Cancelled — cancelled by the sender before confirmation.

What does “Pending” mean?

Pending means the transfer has been created but not yet confirmed by the receiving facility or technician. The inventory change is not applied yet.

What happens when a transfer is confirmed?

When confirmed, the recipient accepts the transfer and the item quantities are updated automatically in the inventory.

Does a declined transfer affect inventory levels?

No. Declined transfers do not change inventory quantities.

What happens if a transfer is cancelled?

Cancelled transfers are those stopped by the sender before confirmation. They do not affect inventory levels.

What is “My Transfers”?

The My Transfers page shows only the transfers you personally created, displayed with the same four statuses (Pending, Confirmed, Declined, Cancelled). This helps you track your own transfer operations.

Can I track real-time transfer status?

Yes — the Transfers page allows you to track the status of all transfer operations in real time.

Does a transfer immediately update inventory anywhere?

Inventory levels are only updated after a transfer is confirmed. Pending, declined, or cancelled transfers do not change quantities.