Using the Activity Log - Shifton Help

The Activity Log provides a detailed audit trail of every change made in your Shifton account, so you can track who changed what and when.

What Is This?

The Activity Log page records all actions taken within your Shifton company. Every time someone creates, edits, or deletes a record — whether it is a shift, an employee profile, a schedule setting, or anything else — the change is logged with a timestamp, the person who made it, and the before-and-after data. This is essential for accountability, troubleshooting, and compliance.

Prerequisites

Requirement	Details
Role	Owner or Administrator
Data	Activity logs are generated automatically — no setup required

Step-by-Step Instructions

Accessing the Activity Log

From the left sidebar, click Activity Log ().

The log table loads with the most recent changes displayed first.

Understanding the Log Table

Each row in the log represents one change. The table contains the following columns:

Column	Description
Date	When the change occurred
Initiator	The user who performed the action
Action	What was done (created, updated, deleted, etc.)
Type	The category of the item that was changed
Data	Key details about the change
Before change	The state of the record before the action
After change	The state of the record after the action

Filtering the Activity Log

Use the filter bar at the top of the page to narrow down results:

Filter	Description
Date from	Show only entries from this date forward
Date to	Show only entries up to this date
Filter by type	Narrow results to a specific category of changes (see full list below)
Filter by action	Filter by the type of action performed (create, update, delete)
Filter by initiator	Show only changes made by a specific user

Set your desired filters using the dropdown menus and date fields.

The table updates automatically to show matching results.

Results are paginated at 100 entries per page. Use the pagination controls to navigate.

Available Type Filters

The Filter by type dropdown includes 32 categories:

Category	Category	Category
Activities	Activity statuses	Activity statuses
Activity templates	Attendance	Bonuses/Penalties/Advances
Break	Bulk Shift Actions	Company files
Dismiss	Duplicate shifts	Employee
Employee in schedule	Employee notes	Employee profile updates
Employee’s position	Holiday	Invitation
Locations	Marks	Mass actions
Message in request	Module	Position
Project	Project employee	Schedule
Shift	Shifts templates	Vacation balance
Vacation settings	Vacation statistics

Reading a Log Entry

Find the entry you want to examine.

Look at the Before change column to see the original state.

Compare it with the After change column to see exactly what was modified.

Note the Initiator to identify who made the change and the Date to know when.

Access Permissions

Role	View Activity Log	Filter Logs	Export Logs
Owner	Yes	Yes	Yes (if available)
Administrator	Yes	Yes	Yes (if available)
Manager	No	No	No
Employee	No	No	No

FAQ

Q: How far back does the Activity Log go?
A: The Activity Log retains data according to your plan’s retention policy. Contact Shifton support for details on log retention periods.

Q: Can I export the Activity Log?
A: If export functionality is available for your plan, you can download log entries for record-keeping or compliance purposes. Check the page for an export button or contact support.

Q: Why do I see two “Activity statuses” entries in the type filter?
A: These may correspond to different status-related actions (for example, status assignment versus status changes). Both are available to help you filter precisely.

Q: Can I undo a change I see in the log?
A: The Activity Log is read-only and does not provide an undo function. To reverse a change, you need to manually update the affected record.

Q: Who counts as an “Initiator”?
A: The Initiator is the logged-in user who performed the action. System-triggered changes (such as automated schedule publishing) may show the system as the initiator.

Possible Issues and Solutions

Issue	Possible Cause	Solution
No log entries displayed	Filters are too restrictive	Clear all filters and try again with broader criteria
Cannot find a specific change	Wrong type or date range selected	Try different type filters or expand the date range
Activity Log page not accessible	Insufficient permissions	Only Owner and Administrator roles can access the Activity Log
Page loads slowly	Large number of log entries in the selected range	Narrow your date range or use type/action filters to reduce results
“Before change” or “After change” is empty	Record was created (no “before”) or deleted (no “after”)	This is expected behavior for creation and deletion actions
Pagination not working	Browser caching issue	Refresh the page or clear your browser cache