Creating a Time-Off Request (All Day)

Learn how to submit a full-day time-off request using the “All day” tab in the Request Time-Off form. This covers sick days, vacations, holidays, and custom time-off types.

What Is This?

When an employee needs one or more full days off, they use the All day tab in the Create Request side panel. This form lets you specify the type of time off, select the date range, choose what happens with overlapping shifts, and optionally attach supporting documents. Once submitted, the request goes to a manager for approval.

Prerequisites

#	Prerequisite	Details
1	Active Shifton account	You must be logged in to your Shifton workspace
2	Time-Off module enabled	Your company administrator must have activated the Time-Off module
3	Access to the Requests page	Click Requests in the left sidebar

Step-by-Step Instructions

Opening the Create Request Form

Step	Action	Expected Result
1	Click the + Request Time-Off button (blue)	A side panel opens on the right with the Create Request form
2	Make sure the All day tab is selected at the top of the form	The form displays date-based fields (From date, To date)

Filling Out the Form

Step	Action	Field Details
1	Select Type payment	Dropdown with options: Unpaid (default), Paid
2	Select Type time-off	Dropdown with options: Sick day (default), Vacation, Holiday
3	Select Additional type of time off (optional)	Dropdown listing custom time-off types configured in your module settings. Leave blank if not applicable
4	Set the From date	Date picker field. Defaults to today’s date. Click to open the calendar and select the start date of your time off
5	Set the To date	Date picker field. Defaults to today’s date. Click to open the calendar and select the end date of your time off
6	Select Employees	Dropdown pre-populated with your name. Managers and Admins may select additional employees when submitting on someone’s behalf
7	Choose What to do with shifts that overlap	Dropdown with options: Nothing (default) — leave shifts as-is; Delete shifts — remove overlapping shifts; Move to open shifts — reassign overlapping shifts to the open shifts pool
8	Attach a file (optional)	Drag and drop a file into the attachment zone, or click to browse. Use this for doctor’s notes, approval letters, etc.
9	Click Send request	The request is submitted and appears in the Requests list with a Pending status

Form Field Reference

Field	Required	Default Value	Options / Format
Type payment	Yes	Unpaid	Unpaid, Paid
Type time-off	Yes	Sick day	Sick day, Vacation, Holiday
Additional type of time off	No	—	Custom types from module settings
From (date)	Yes	Today	Date picker (e.g., 17-03-2026)
To (date)	Yes	Today	Date picker (e.g., 17-03-2026)
Employees	Yes	Current user	Employee dropdown
What to do with shifts that overlap	Yes	Nothing	Nothing, Delete shifts, Move to open shifts
File attachment	No	—	Drag-and-drop zone or file browser

Canceling the Request

Step	Action	Expected Result
1	Click the Cancel button at the bottom of the form	The side panel closes without submitting. No request is created

Access Permissions

Role	Create Own Request	Create Request for Others	View the Create Form
Employee	Yes	No	Yes
Manager	Yes	Yes (team members)	Yes
Admin	Yes	Yes (any employee)	Yes

FAQ

Q1: What is the difference between “Unpaid” and “Paid” in the Type payment field?
Unpaid means the time off will not be compensated. Paid means the employee will receive their regular pay during the absence. Your company policy determines which types of leave are paid.

Q2: What are “Additional types of time off”?
These are custom categories your administrator has configured in the Time-Off module settings — for example, “Bereavement leave” or “Study leave.” If no custom types have been set up, this dropdown will be empty.

Q3: What happens if I choose “Nothing” for overlapping shifts?
The shifts remain on the schedule as-is. This means someone may need to manually reassign or cover those shifts. Choose “Delete shifts” or “Move to open shifts” if you want the system to handle conflicts automatically.

Q4: Can I attach multiple files?
This depends on your workspace configuration. Typically, you can attach one file per request. If you need to submit multiple documents, consider combining them into a single PDF before uploading.

Q5: Can I edit a request after submitting it?
Once submitted, a request enters the Pending state. If you need to make changes, you should ask your manager to reject the request so you can create a new one with the correct details.

Possible Issues and Solutions

Issue	Possible Cause	Solution
The “Send request” button is grayed out	One or more required fields are not filled in	Verify that Type payment, Type time-off, From date, To date, and Employees are all completed
“To” date is before the “From” date	The date range is invalid	Ensure the To date is the same as or later than the From date
No options in the “Additional type of time off” dropdown	No custom time-off types have been configured	Ask your administrator to set up additional types in the Time-Off module settings
File attachment fails to upload	File is too large or in an unsupported format	Try a smaller file or convert it to a commonly supported format (PDF, JPG, PNG)
Cannot select other employees in the Employees field	Your role does not allow creating requests on behalf of others	Only Managers and Admins can submit requests for other employees
Shifts were not removed after choosing “Delete shifts”	The request has not been approved yet	Shift changes take effect only after the request is approved by a manager