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Break Types in Shifton

Shifton has four break types. They are not mutually exclusive — all four can be used in the same company simultaneously. The difference lies in who initiates the break and how it is configured.


Overview: 4 Break Types

TypeDescriptionWho Initiates
Simple breakA fixed number of minutes is deducted from the shiftConfigured in the template, no action required from the employee
Scheduled breakA break with a specific time window, employees go in sequenceSystem (by schedule)
Unscheduled breakThe employee takes a break at any time within established limitsEmployee
Break requestThe employee sends a request to the manager, the break is created after approvalEmployee → Manager

1. Simple Break

Shifton screenshot

Where to configure: Shift template → Break field (in minutes).

The simplest type. You specify how many minutes to deduct from the shift duration when calculating pay. There is no interface for the employee.

How it works:

  • Shift period: 09:00–18:00 = 9 hours.
  • Break: 60 min.
  • Paid shift duration: 8 hours.

If the Pay employees for breaks parameter is enabled in Salary Settings, the break is considered paid and the duration remains 9 hours.

When to use: for a standard lunch break that is the same for everyone.


2. Scheduled Break

Shifton screenshot

Where to configure: Shift template → Set up breaks checkbox → Add break.

A break with a clearly defined time window. Multiple breaks can be added to a single template.

Fields when creating:

FieldDescription
TitleBreak name (e.g., “Lunch”, “Coffee”)
DurationDuration from 5 to 240 minutes (in 5-minute increments)
PaidIf enabled — break time is paid
StartStart of the time window
EndEnd of the time window
At the same timeMaximum number of employees on break simultaneously

Cascading queue. With At the same time = 1, the system queues employees:

  • Employee 1: 10:00–10:05
  • Employee 2: 10:05–10:10
  • Employee 3: 10:10–10:15

The Attendance module is not required for Scheduled breaks. Breaks are defined in the shift template.

Missed break: marked gray on the schedule; the manager receives a notification (if notifications are enabled).

When to use: when it is important that breaks do not overlap and leave the team short-staffed.


3. Unscheduled Break

Shifton screenshot
Shifton screenshot

Where to configure: Module Settings → Breaks (Unscheduled breaks section).

Requires: Breaks + Attendance modules (both must be enabled).

The employee starts and ends the break themselves through the app. You only set the limits.

Configuration parameters:

ParameterDescription
Allow to start break at any timeAllow a free break
Limit number of employees on breakLimit the number of employees on break
Max employees on break at same timeMaximum number (e.g., 1)
Pay for the breakWhether the break is considered paid
Break duration (min)Break duration

Limits by shift length (Break limit section):

Shift LengthMax Break
≥ 9 hours60 min
≥ 12 hours90 min

Unclosed break. In Activities with open breaks, choose the behavior:
Notify managers and employee — send a notification.
Close — close the break automatically.

How an employee takes an unscheduled break:

StepActionExpected Result
1During an active shift, open Attendance in the top barYour active shift is displayed with a Start break button
2Tap Start breakThe break timer begins
3Open the Attendance list when the break is overYou see an End break button and elapsed time
4Tap End breakThe break is recorded, shift timer resumes

If the Start break button is not visible — check that the Breaks module is enabled, the Attendance module is enabled, and the employee has an active shift.

When to use: for a dynamic environment where the exact break time is not known in advance.


4. Break Request

Shifton screenshot

Where to configure: Schedule settings → Allow employees to create breaks.

Requires: the Breaks module enabled.

The employee sends a request, the manager approves or declines. After approval, the break appears in the schedule.

Workflow:

1
The employee creates a request (time and duration).
2
The manager receives a notification.
3
The manager approves or declines.
4
Upon approval, the break is factored into working time calculations.

For details on submitting and approving requests, see Break Creation Request.

When to use: when it is important to coordinate breaks and control team workload.


Breaks Module: Activation and Settings

Shifton screenshot

How to enable the module

1
Go to Company Settings → Modules.
2
Find Breaks and enable the toggle.
3
Click Save.

Cost: $0/month + $0.50/employee/month. Trial period — 1 month.

Unscheduled breaks also require an active Attendance module.

Module Settings → Breaks Parameters

ParameterDescription
Show warning when changing shift timesWarn when shift times are changed
Permissible change in duration (min)Allowable deviation in shift duration (default 90 min)
Unscheduled breaksUnscheduled break settings (see section 3 above)
Break limitLimits by shift length
Activities with open breaksWhat to do with unclosed breaks: Notify / Close

Impact of Breaks on Salary Calculation

Paid vs Unpaid

Break TypeUnpaid (default)Paid
Simple breakDeducted from paid hoursNot deducted
Scheduled breakConfigured per break (Paid field)Configured per break
Unscheduled breakConfigured in Module SettingsConfigured in Module Settings

Global override. In Company Settings → Salary Settings, the Pay employees for breaks checkbox — if enabled, all company breaks are considered paid.

How an Unpaid Break Affects a Shift

ShiftBreakPaid Hours
09:00–18:0060 min, unpaid8 h
09:00–18:0060 min, paid9 h
09:00–18:0030 min, unpaid8.5 h
09:00–18:000 min9 h

Effect on Other Modules

1
Salary Settings:
#8220;Pay employees for breaks” — if enabled, break time is paid.
2
Reports:
Employee Working Hours — the “Breaks” column shows total break time for the period.
3
Employee Requests:
#8220;Create Break” and “Break Swap” requests become available.
4
Schedule Settings:
when the module is active, “Allow employees to create breaks” and “Allow employees to swap breaks” options appear.

Break Swap

Exchange scheduled break slots with a colleague. To activate:

1
Open the schedule settings.
2
Enable Allow employees to swap breaks.

After this, employees can send each other break swap requests.


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FAQ

Q: Can I use multiple break types at the same time?
A: Yes. For example, a shift can have a Simple break (60 min for lunch) while also allowing Unscheduled breaks for short pauses.

Q: Can I combine a Simple break and a Scheduled break in the same shift?
A: Yes. A Simple break sets the standard deduction, while a Scheduled break adds specific time windows for breaks.

Q: What is the difference between scheduled and unscheduled breaks?
A: Scheduled breaks are built into the shift template and visible in advance. Unscheduled breaks are taken spontaneously by the employee during the shift.

Q: Is the Attendance module required for Scheduled breaks?
A: No. Scheduled breaks are defined in the shift template and do not require Attendance. Attendance is only needed for Unscheduled breaks.

Q: How do I add a break to a shift template?
A: When creating or editing a shift template — check the Set up breaks checkbox → click Add break → fill in Title, Duration, Start/End window, At the same time.

Q: How many breaks can be added to a single shift template?
A: There is no limit. Multiple Scheduled breaks with different time windows can be added.

Q: Can I set a default break for all new shifts?
A: Yes. In the shift template, specify the break duration in minutes — it will be applied automatically.

Q: Can I set different break durations for different shift templates?
A: Yes. Each shift template has its own break field — set the desired duration when creating the template.

Q: Why doesn’t the employee see the start break button?
A: For Unscheduled breaks, both modules are required: Breaks and Attendance. An active shift is also needed.

Q: An employee cannot start a break — why?
A: The concurrent employee limit has been reached, or the maximum break time for the shift has been exhausted.

Q: How do I limit the number of employees on break simultaneously?
A: For Unscheduled: Module Settings → Breaks → Limit number of employees on break → enter the number.
For Scheduled: in the shift template break settings, set At the same time → desired number.

Q: What does “At the same time” = 0 mean?
A: A value of 0 means an unlimited number of employees on break simultaneously.

Q: What happens if an employee goes on break and does not return?
A: The system records an open break. According to the Activities with open breaks setting, it will either send a notification or close automatically at the end of the shift.

Q: What happens if the employee forgets to tap End Break?
A: If the Close option is enabled in the unscheduled break settings, the system automatically closes the break after the allotted time.

Q: What happens if an employee misses a scheduled break?
A: The missed break is marked gray on the schedule, and the manager receives a notification (if notifications are enabled).

Q: Where is the break pay priority set?
A: Salary Settings → Pay employees for breaks (global) overrides all individual settings. If disabled, each break’s own settings apply.

Q: Is a Simple break paid by default?
A: No. A Simple break is deducted from paid hours. To make it paid, enable Pay employees for breaks in Salary Settings.

Q: Break time is not showing in payroll.
A: Enable “Pay for break” in Module Settings or in Salary Settings.

Q: Are breaks deducted from working hours in reports?
A: It depends on the Pay for break setting. If disabled, break time is deducted from paid time.

Q: How do I view break history in reports?
A: Reports → Employee Working Hours — the “Breaks” column shows total break time for the period.

Q: Can the employee see the current break time?
A: Yes. The Attendance list shows a timer with elapsed break time.

Q: Can I exchange break slots with a colleague?
A: Yes. The Break Swap feature is available when the Allow employees to swap breaks option is enabled in schedule settings.

Q: Different break rules for different projects?
A: No — break settings are configured at the company level in Module Settings.

Q: Can I set different break limits for different projects?
A: No. Break settings are configured at the company level in Module Settings.

Q: Is the Attendance module required to use breaks?
A: For scheduled breaks (Scheduled/Simple) — no. For unscheduled breaks — yes.

Q: How much does the Breaks module cost?
A: $0/month + $0.50 per active employee per month. Trial period — 1 month. Example: 30 employees = $15/month.

Q: Is Break request time counted in working hours?
A: It depends on the settings. An unpaid Break request is deducted from working time. A paid one is not.

Q: Can a manager decline a Break request?
A: Yes. A Break request goes through an approval/decline process — the manager makes the decision manually.

Q: Where does the employee see a Break request after creating it?
A: In the Requests section of the page or in the mobile app — Requests section.

Q: Can I set up automatic break closure when time expires?
A: Yes. The Activities with open breaksClose setting. When enabled, the system automatically closes uncompleted breaks.

Q: How does an employee start a scheduled break?
A: In the mobile app or web interface during an active shift — tap the Start Break button. The start time is recorded by the system.