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Starting and Ending Shifts on Mobile

The Shifton mobile app lets you start and end shifts with GPS or IP verification for accurate attendance tracking.

For full instructions on starting and ending shifts, see Starting and Ending a Shift.


Mobile App Specifics

iOS: Location Permission

When starting a shift, iOS shows a dialog:

“Shifton Would Like to Use Your Location”

OptionRecommendation
Allow While Using AppRecommended
Allow OnceWorks, but prompts on every shift start
Don’t AllowBlocks shift start if geolocation is required

To change: iPhone Settings → Shifton → Location → “While Using the App”.

Android: Location Permission

When starting a shift, Android shows a dialog:

“Allow Shifton to access this device’s location?”

OptionRecommendation
Allow only while using the appRecommended
Allow all the timeAlso works
DenyBlocks shift start if geolocation is required

Android 11+: you may see an additional prompt — “Allow precise location?” — select Yes for accurate geofencing. “Approximate location” (~100 m accuracy) may cause false out-of-zone errors.

To change: Settings → Apps → Shifton → Permissions → Location → “While using the app”.

Platform Differences

AspectiOSAndroid
Permission dialog“Allow While Using App”“Allow only while using the app”
Precise locationAutomaticAndroid 11+ may show “Allow precise location?” prompt — select Yes
Changing permissionsiPhone Settings → Shifton → LocationSettings → Apps → Shifton → Permissions → Location

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FAQ

Q: The Start Shift button is not visible — why?
A: The Attendance module must be active, and “Allow shift start from mobile” must be enabled in Modules → Settings → Attendance. Also make sure you have a shift scheduled for today.

Q: The app says I am outside the zone, but I am at work — what should I do?
A: Possible causes: (1) GPS has not finished locating you — wait 30 seconds; (2) indoor location reduces GPS accuracy; (3) the geofence radius is too small — ask your administrator to increase it.

Q: Do I need to keep the app open during my shift?
A: No, the app is only needed for starting and ending the shift.

Q: What if there is no internet connection?
A: An internet connection is required to record data on the server. Try again when you have connectivity.

Q: Does IP validation work over mobile data?
A: No. IP Validation only works when connected to an approved Wi-Fi network. Over mobile data, the IP will differ from the configured one.

Q: What happens if my phone battery dies during a shift?
A: The shift remains in Active status. After charging your phone, end the shift through the app. If the shift was not ended on time, contact your manager for manual correction.